6. Records Appointments:
34m
Elevating Patient Communication and Engagement
In this training video, titled "Records Appointments," I take you through the ins and outs of enhancing patient communication and setting expectations, just like I do with new patient consults. However, for records appointments, I approach this with a twist, offering detailed, step-by-step examples of how I orchestrate over-communication specifically tailored to these visits.
I delve into the nuances of explaining treatment and appointment expectations to patients before they even step foot in the office, ensuring they're well-informed and prepared for what's to come. This proactive approach not only smooths out the patient experience but also sets a solid foundation for trust and transparency.
But that's not all. I also highlight the significant role social media can play in these appointments. From showcasing the process to sharing patient journeys, I share how leveraging social media can enhance patient engagement, provide educational content, and build excitement around the orthodontic journey.
Join me in this video as I reveal the strategies and techniques that make records appointments a key component of patient communication and practice marketing. Get ready to transform the way you conduct these appointments, making them more informative, engaging, and connected to your practice's social media presence.